Management consulting includes two types of approaches to company management: functional and process.

Implementation of process approach is one of company work effectivization methods. Service includes business analysis, business process engineering and revealing the business processes, their description and optimization, sometimes business process reengineering can be required, i.e. fundamental re-thinking of business processes. Process approach means partition of whole organization activity on separate business processes. Each employee in that case is responsible not for carrying out single functions, but for functioning of concrete business process proximately taking part in it.

Business optimization by way of implementation the process approach let:

• Distinguish the responsibility and authority of employees;
• Increase customer centricity and quality of performed services;
• Increase discipline and control efficiency;
• Form among employees clear awareness responsibility before exterior customer;
• Respond to changes flexible and quickly;
• To reduce costs on coordination during carrying out operations of the same type.

With the functional approach each employee carries out exact functions only with the responsibility for carrying out those functions. As a result there might happen lags or shifts in work, i.e. when on some phase you can collide with the absence of some employee, responsible for some functions.

The specialists of CONCOL are fully confident that the development and implementation of the process approach in your company will let you raise the operational and financial efficiency in your company and the quality of provided products and services.

More detailed information about the implementation of process approach service you can get by phone:

+7 (499) 145 74 77
+7 (495) 763 28 63

or via e-mail optimization@concol.ru