Business automation allows to resolve many tasks like acceleration of the production processes, cost reduction and process efficiency increase.

Business automation will allow you to shorten time which the employees spend on a single-type work or even decrease staff quantity based on the business-process design.

There are numerous different IT-solutions for the business process automation in the current IT-market. That is why we work with the different types of IT-systems like ERP (Enterprise Resource Planning), CRM (Customer Relationship Management) or WMS(Warehouse Management System). Besides for the needs of different types of process activity goals (i.e. constructions or engineering) there are special automation IT-systems for project management systems: Oracle Primavera, OpenPlan, Microsoft Project and so on.

ERP (Enterprise Resource Planning)

ERP systems comprise IT-solutions fully covering business process activities: from purchase order planning and budgeting to product sales and sales planning.

The ERP-systems make clear and transparent the whole business organization, which means that in any moment it is possible to view and evaluate what happens in the company, whether it's a purchase order state in the chain of process cycle, product delivery status or supplier fulfillment of obligations. All these functions allow to work out even more productive decision and solutions on the strategic, tactic and operating level.

Besides, ERP-systems automates many process functions decreasing efforts and the probability of mistakes, increasing functionality and process effectiveness.

CRM (Customer Relationship Management)

The CRM-systems are being used for the activities set up towards the relations with the clients (customers), like interaction with the customers, i.e. information gathering, constant relations analysis in terms of further improvement relations with the customers.

Having single database the CRM-systems allow to work out strategy for the support of further relationships with the customers, to analyze clients' needs, to send greeting cards, gifts and so on.

Automation project management systems

In companies with project-based type of work (i.e. constructing or touristic companies) some similar tasks could be carried out simultaneously. In terms of simplifying task setting, duration calculation, resource planning and further task control it is a nice opportunity to set up automation project management system.

These systems allow:

• simplifying set of tasks, resources and duration definition;
• controlling the fulfillment of related tasks;
• correcting tasks “on the fly”;
• publishing information regarding the project on the web-portal;
• informing employees about all new tasks and project changes;
• integrate with other IT-systems and applications.

Our approach to the automation process

Our specialists pursue the following goals when working on the business automation solutions:

• we choose the exact automation system, which will be the most appropriate to the needed functionality (we are not aimed on some IT-solutions promotion, on the contrary, we stand out on the side of the Customer);
• we don't search for the easiest way to implement the “off the shelf” automation IT-solutions and don’t break up business processes just to meet those automation systems needs, we select the IT-systems for the existing business processes and to fulfill the exact tasks.

This basic concept allows to keep our customers from implementing expensive IT-solutions containing at the outside 20% of indeed used functionality, though demanding sufficient investments, long period of implementation and significant staff education additionally.

The CONCOL specialists will render assistance in selecting optimal automation IT-solution in terms of cost, implementation duration, usability and effectiveness.

Automation undoubtedly allows increasing the speed of tasks carrying out including quality raise, enabling integration of different divisions of the company. Thus automation of business processes leads to company profitability rise, but to achieve higher results in business automation we always recommend to conduct at first the analysis of "AS IS" process structure. Cause before automation, business process optimization can be required to reach the maximum efficiency by the implementing automation solution.

The detailed information on business automation you can get by phone

+7 (499) 145 74 77,
+7 (495) 763 28 63,

or via email optimization@concol.ru