• What are the advantages of applying your company as compared to the recruitment of a specific employee who can be entrusted (entitled) with carrying out of researches and projects?

Applying a consulting company that is first of all an outsourcing. Such format of conduct of business when work along non-core directions is transferred to outside organizations becomes more and more popular. There is one explanation to that — profit. The first advantage — optimization of taxation. In order to pay one and the same sum to the company and the employee in the second case it will be necessary to pay taxes too. The second advantage — quality of carrying-out of work. By the nature of its activity company can be in need of consulting of different types: marketing research, business optimization, business planning, on-line forecasting, etc. It is rather hard to find a specialist that possess enough level of competence in all these questions. So you can’t manage with one specialist.

Taking into account that such projects can be of one-time nature, keeping entire analytic department in a company does not make any sense. Briefly that are those advantages that gives an applying our company as against recruitment of specific employee.

• Why I need to apply a consulting company if I am able to do the same myself?

Many of us have a physical capacity, for example, to take away goods from stock by himself, but use at that messenger delivery; to cook dinner, but go to the restaurant; to houseclean in the office, but use cleaning company services. It saves pains, time, energy, that you can use with bigger benefit and efficiency.

• Does your company guarantee that if I apply your company I will get rid of all problems?

Consulting to some extent can be compared with medicine. Is there a guarantee that applying a doctor a patient will throw off all illnesses? Yes, a doctor can give such a guarantee upon condition that a patient will abide clearly medication that was put on and uphold all the instructions. So, the process of recovery depends on tandem «doctor-patient». What does distinguishes a good doctor? That he sees all the illnesses in complex and tries to find their deep reason as against a doctor that cures no sooner than symptoms. Our company always keeps to complex, system approach in business.

• In what fields do you have an experience of handling of work?

We have experience of carrying out projects in the following fields: service industries, retail, distribution, logistics, building, extractive industries, real estate, hotel business. In more detail you can get to know about it in relevant division of site. Experience in themselves adds firmness in a consulting company. But a process of gaining an experience means its primary absence. At one time we also didn’t have it, but it didn’t keep from carrying out many projects qualitatively, that composes present experience currently.

Using complex and system approach in carrying-out of works compensates lack of experience in presentive field. In more detail you can get acquainted with clients’ opinions in «Recommendations» division of site.

• I need to carry out research urgently. When will you be able to set about its carrying out?

For openers, you need to get a hold of us by the phone or e-mail. We’ll discuss problematic of your research. After that we’ll make a commercial offer for you where will be represented our view and structure of research. Then approval for contract takes place. We work in preliminary payment of 50%. That’s why after receipt of funds on our account we start carrying-out of work. At that we try to meet the needs of Client, that’s why if he needs urgent preparations of research, we try to find a way to hasten a process of commercial offer and contract approval.

Also in the company there’s a fixed schedule of carrying out projects, that’s why timeframes can be different according to workload of our specialists. However we are always ready to carry out urgent projects because of using in our company modern approaches to business organization. In case of high load we fall back upon help of our specialists on outsourcing. At that we don’t search for them for carrying-out responsible work at last gasp. We have a group of specialists on outsourcing with whom we work for a long time. These are those people that are highly professional specialists, but at that strain after independence and find companies similar to ours which it is more comfortable to work with exactly in such format. At that work of all specialists on outsourcing is necessarily controlled by our permanent specialists in the company’s state.

• Do you provide completed researches?

No, we do not provide completed researches, because they don’t take into account the specificity, needs of a customer. We individually approach to each client. As analogy it is possible to cite a mobile phones market. It is rather difficult to find currently a mobile phone that has a beautiful design and lacks a camera, for example. By the way many functions that we don’t use and for which we pay extra money are sold to us and that functions that we need they lack. Are you sure you want it ordering a completed research?

• Is there a guarantee that information about the company won’t be passed to thirds man?

Yes, we have a get-tough privacy policy and all the conditions of confidentiality compliance of information that belongs to client finds itself in the contract in a mandatory manner.

• Is there a guarantee that I will be satisfied with the results of work upon the project?

The main reason of dissatisfaction of results of work is misconception between the client and executants of the project. That’s why it’s very important on a preliminary stage of project structure approval and also of a contract to decide clearly with that what is meant by each party by one or another paragraph. Because of it such risks significantly come down. In addition to this there’s a possibility to agree on providing and approval of interim report - upon completion of each stage of working. To all potential clients we offer first awareness-raising meeting free of charge. During this meeting we offer to discuss project tasks in more detail and, if needed, briefly tell about our experience.

• What are the main types of rendering consulting services?

In most general case consulting services is possible to divide into two types:

1) project form;

2) pay-per-time consultations.

In first case cost of project is defined preliminary, detailed description of planned works is drawed-up with specification of its deadlines.

Allocation of roles are the following: consultant – solves problems, chief – takes part in a process, administers. In second case primary a cost of one hour of consultant’s work and minimal time of his work is pointed. At this approach the result of consultant’s work is not a concrete problem solving, but help to succeed, or advise in a choice of several alternatives. Allocation of roles: consultant – takes part in a process, chief – solves problems.

• What’s the difference between business optimization and reengineering?

Both have one goal: raise effectiveness of organization work. Solutions, that gives business optimization, have more smooth and slow nature from the viewpoint of implementation to operation. For example, it can be a reduction of state of any subdivision, transfer of any functions on newly established position and etc. Business reengineering – is a fundamental revise of business processes in a company. Solutions, provided in this case, have a cardinal nature, for making such solutions use of creativity is necessary. For example, it can be a transfer of non-core directions to outside organizations (in other words a disposal of separate business-processes on outsourcing) or setting-up of a new subdivision on remaking of manufacturing waste with the following realization on a relevant market for cost saving, connected with necessity of its storage. Optimization in this case could be a search of cheaper spaces or switching of operation of a business under order.

• I'm planning to buy business. What steps I have to take?

Before deal itself it is necessary first of all to estimate cost of the company and see how its matches up with the one that was declared by the seller. Our company doesn't approach formally to estimation of enterprise value, analyzing only active assets that are on enterprise balance, charter, financial and accounting documents. Great significance we allot to estimation of such non-material assets as organizational structure of the company, perfection of business processes, teamwork of subdivision and etc. Many underestimate these components, but, taking into account our experience in business optimization, at times it can influence strong enough on ultimate cost of the company and even on a decision about its purchase.

• I'm planning to buy a franchising. Can your company find appropriate franchisor for me?

Yes, we have partners in sphere of franchising. That’s why we are able to choose for you a business in a field of your interest and recommend you a partner.

• What are the advantages of opening business by franchising?

The advantage of franchising is that you use an already formed brand, that is sharpened by technologies and standards in management. Thereby in the process of opening business overall risked a reduced much.

• What expert opinion is and for what is it required?

Expert opinion — is one of instruments, that we use while carrying out marketing researches and business-planning. Person, that knows onions in objective field, can give with enough high accuracy an estimation, for example, of different parameters of the market, or give valuable advices while opening business in current field. We engage experts in different objective fields and directions for taking part in our projects.

• For what does your company keep own blog?

Blog — is in point of fact a second company's image, more informal. Besides that, blog — is a tool of self-expression for us and an instrument of interaction between us and the clients. In it our consultants publish articles on interesting from point of view of our consultants topics. In addition to this we keep own page in Twitter where news about the company are published, news about the company, information about special offers. Links on interesting materials are on the internet. Also there are accounts in their social networks, links on that ate in other social networks, links on which you can find on the upper panel of site.