The building sector is especially important for national economy as it forms the demand for production of many allied industries and considerably influences the situation in the adjacent markets. At that the influence occurs on a long-term scale as the intermediate-term cycle of a construction project usually takes about two years.
Besides, the external influence on the branch, problems of construction are also connected with internal problems of certain companies. Nowadays the westerners show the great interest for Russian building industry, but foreign investors are stopped by low level of the branch transparency. In our country the share of construction companies which standardized and automated business processes, is insignificant. And that is essential, especially at dealing with contractors, as everyone is acquainted with such a problem when, for example, the supplier of building materials agrees to certain terms, which are not met later. For building organizations terms are very important. If the supplier doesn't keep the terms, the companies bear great financial losses. If, for example, we are talking of metalware, manufacturing of which takes one-two months, the delays turn out to be enormous, in case construction period is only half a year.
Nevertheless, CONCOL company has successful experience of cooperation with building companies in the following directions:
- carrying out of research of the market (the market analysis);
- organization of an effective projects control system ;
- description and optimization of processes of building companies clearly justifying spheres of responsibility of each employee (purchase);
- organization of optimum flow of documents with contractors and partners;
- adjustment of processes of interaction with new contractors;
- settlement of conflict situations between departments;
- development of IT decisions for provision of feedback from all participants of processes (business automation);
- process tasking for development and up-dating of the functional of IT systems, used in the company.
The above measures allowed the companies to optimize their business processes (business optimization), functioning in the building branch, solved numerous internal problems and gave a new stimulus for development of the separate companies and the branch as a whole.
The most frequent problems which, by our experience, the building companies face are the following:
- Debts receivable problem
- Imperfection of personnel administration.
Problems: Indistinct feedback, not optimum delegation of powers, absence of a decent level of flow of documents, misbalance in the organization of processes.
Thus, for example, we revealed imperfection in personnel administration in a company which referred to us: big turnover of staff, irregular work load, long time of building teams transference between the sites, etc. CONCOL offered the following number of the measures promoting the problem solving:
- accurate description of business processes in the company and job descriptions, definition of executives in each function;
- implementation of the key performance indicators system into work of employees (working out KPI) and relation of the indicators to a variable component of a salary.
As a result the personnel motivation level in the company raised, work load was re-distributed, the number of absences decreased, and the transfer process of building teams from site to site was standardized.
Our company cooperates with magazine «Industry and Trade Bulletin» for which regularly carries out market reviews on various subjects in the building branch.
If you are also in the building industry, and you faced a problem which demands the deep analysis, experience and understanding of factors of its occurrence, contact our experts by phones:
(499) 145 74 77
(495) 763 28 63
Or by e-mail info@concol.ru.
